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Objective, channels and measures
ObjectiveTypical channelsWhat to measure
AwarenessTV, outdoor, online video, broad social media reach, radioReach, frequency, brand recall, searches for your brand name
ConsiderationContent, search, reviews, influencers, comparison and product pagesSite visits, time on page, saves and shares, share of brand searches
Trial or conversionSearch ads, retargeting, retail media, promotions at the point of saleSales, leads, cost per acquisition, promo code use
Loyalty and repeat purchaseEmail, messengers, loyalty programmes, CRM, packaging and in-storeRepeat purchase rate, retention, average order value
ObjectiveTypical channelsWhat to measure
AwarenessTV, outdoor, online video, broad social media reach, radioReach, frequency, brand recall, searches for your brand name
ConsiderationContent, search, reviews, influencers, comparison and product pagesSite visits, time on page, saves and shares, share of brand searches
Trial or conversionSearch ads, retargeting, retail media, promotions at the point of saleSales, leads, cost per acquisition, promo code use
Loyalty and repeat purchaseEmail, messengers, loyalty programmes, CRM, packaging and in-storeRepeat purchase rate, retention, average order value

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