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Marketing agency types at a glance
Agency typeHire them forTypical outputCheck before hiring
CreativeCampaign ideas, launches, repositioningCampaign concept, key visual, scriptsMedia buying is often outsourced
BrandingBrand foundations and consistencyStrategy, name, identity, brand bookYou get usable guidelines, not just a logo
DigitalWebsites, social media, content, SEO, CRMSite, content plan, community managementWhich parts are really done in-house
PerformanceLeads and sales from paid channelsPaid campaigns, tests, conversion reportsAd accounts and data belong to you
MediaDeciding where and how much to spendMedia plan, buying, post-campaign reportUsually does not create the ads
PRMedia presence and reputationPress relations, announcements, crisis planBe wary of guaranteed coverage
Event and BTLLive experiences and in-store activationsEvents, sampling, promo staff, logisticsHow they handle problems on site
ProductionVideo, photo, animation and soundFinished content filesWhich director and crew you get
Agency typeHire them forTypical outputCheck before hiring
CreativeCampaign ideas, launches, repositioningCampaign concept, key visual, scriptsMedia buying is often outsourced
BrandingBrand foundations and consistencyStrategy, name, identity, brand bookYou get usable guidelines, not just a logo
DigitalWebsites, social media, content, SEO, CRMSite, content plan, community managementWhich parts are really done in-house
PerformanceLeads and sales from paid channelsPaid campaigns, tests, conversion reportsAd accounts and data belong to you
MediaDeciding where and how much to spendMedia plan, buying, post-campaign reportUsually does not create the ads
PRMedia presence and reputationPress relations, announcements, crisis planBe wary of guaranteed coverage
Event and BTLLive experiences and in-store activationsEvents, sampling, promo staff, logisticsHow they handle problems on site
ProductionVideo, photo, animation and soundFinished content filesWhich director and crew you get

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